Hearst - Abbonati online

INFO and FAQ

HOW CAN I POST AN ORDER FOR A SUBSCRIPTION?

Posting the orders through this site is the easiest, fastest and safest way. Take your time while browsing through our complete magazine catalogue to find the one that suits you best or the one you wish to purchase as a gift. Once you've done, simply fill in the form with the requested information.

HOW LONG DOES IT TAKE TO ACTIVATE A PAPER SUBSCRIPTION?

The requested subscription will be registered immediately after you fill in the registration form and confirm the inserted data. Normally the first issue will be delivered to your address or, if the subscription is a gift, to the one of the recipient within 3 weeks (if it is a weekly publication) or within 5 weeks (if it is a monthly publication).

HOW MUCH DO SUBSCRIPTION COST?

The cost of the subscriptions varies according to cover price of the magazine, requested subscription term, kind of subscription, shipment and country to which the issues shall be delivered. You will find all our offers on our home page and product pages, surely also the one you are looking for.

HOW DOES DIGITAL EDITION WORK?

With the digital edition you can read your magazine online, via web browser on your Tablet, Pc or Mac, (tested and optimized for MozillaFirefox, Safari and Google Chrome). The subscriber code is needed to activate the digital account. If you are a subscriber you have this code (Subscriber Code) already.
The Digital Edition is available throughout subscription term.

HOW CAN DIGITAL EDITION BE ACTIVATED?

Connect to the website hearst.chalco.net and click “Registrati” and digit your Subscriber Code that you have received by e-mail or you find on the address label in the copy of magazines (look at the picture below). Follow the simple instructions that will guide you to create your account and in few clicks you can read your magazines online.


codice-abbonato

Your Subscriber Code will be activated within 48 hours of having received it.

NEW: ON WHICH PLATFORM CAN I READ MY DIGITAL SUBSCRIPTION?

All digital subscription can be downloaded for Apple platform (on App Store). They will be shortly available also for Android platform (on Google Play) and Kindle (on Amazon).

NEW: HOW LONG DOES IT TAKE TO READ MY MAGAZINE WITH A DIGITAL SUBSCRIPTION?

If you post an oder on this website, your subscription is immediately active: after filling in the purchasing form you will receive a confirmation reply with temporary login information, to be used in "Subscription Area" of the specific App.
In 72/96 hours we send you the definitive login information (Subscription Code and Province), to be used to access your App till the expiration date of your digital subscription.

NEW: HOW DOES A DIGITAL SUBSCRIPTION WORK?

From now on you can choose the digital (App) subscription of you favourite Hearst magazines. Buy here the subscription and download it from Apple Store (for iPad and iPhone). You will read your issue easily on your tablet or smartphone, where and when you want, also offline!

NEW: WHERE DO I FIND USERNAME AND PASSWORD TO LOGIN IN MY APP?

After filling in the purchasing form you will receive a confirmation reply with temporary login information (email and Province), to be used in "Subscription Area" of the specific App.
In 72/96 hours we send you the definitive login information (Subscription Code and Province), to be used to access your App till the expiration date of your digital subscription.

HOW DO I PAY FOR THE SUBSCRIPTION?

You can pay your subscription using your PayPal account or by credit card:

  • PayPal enables you to pay without entering your financial information with each purchase, or share personal information with the seller.
  • Credit Card: pay by credit card (Visa, Mastercard, American Express, CartaSì, Diners): your credit card data will be protected by Verisign, company leader worldwide among all online safety service supplier. Prepaid credit cards are not allowed to be used. Your payment will be registered within 2 days.

HOW SECURE IS IT TO PAY BY CREDIT CARD?

Thanks to Payments on our site, your subscription or the one you are taking out as a gift, will be activated even faster.
If you wish to post an order over the Internet, you can transmit your credit card information with absolute confidence and with no risk of interception. Your credit card data will be protected by Verisign, company leader worldwide among all online safety service supplier. Prepaid credit cards are not allowed to be used. Your payment will be registered within 2 days

WHAT CAN I DO IF I DID NOT RECEIVE AN ISSUE OF THE MAGAZINE I SUBSCRIBED TO?

If, for a mistake in delivery, you should miss an issue of your magazine, please contact us by mail (abbonamenti@hearst.it) or on the phone (+39 041.5099049), and we will send you a replacement copy or, if you prefer it, extend your subscription by one issue.

IF I TAKE OUT A SUBSCRIPTION, WILL I RECEIVE THE FREE GIFTS THAT I USUALLY FIND AT THE NEWSSTAND?

To get those little gifts you normally have to pay a small extra charge on the normal price of the magazine. As the subscription cost stays the same for its entire term, and to avoid that the issues with free gifts are stolen, we prefer not to put them in our subscription offers. If you let us know by mail, we will extend your subscription by one issue so that you can get your copy with the free gift at the newsstand.

WHAT SHALL I DO IF I CHANGE MY ADDRESS?

Please, contact us by mail (abbonamenti@hearst.it) or on the phone (+39 041.5099049), 30 days before and we will immediately change the data contained in your subscription order. The change of address can also be temporary (for example only during summer).

I TOOK OUT A SUBSCRPTION BUT THEN SOMEONE VERY DEAR TO ME HAS GIVEN ME THE SAME SUBSCRIPTION AS A GIFT. WHAT CAN I DO?

You can choose to extend the ongoing subscription for another year or you can subscribe to a different magazine. In the latter case it is possible that the number of issues will be different, due to a difference in the subscription prices.

WHEN DOES MY SUBSCRIPTION EXPIRE?

The expiry date is reported on the label that you may find on each issue. As you can see on the image below, the subscription code is also reported above the address.


scadenza-abbonamento

HOW DO I CANCEL MY SUBSCRIPTION?

To cancel your subscription at any time, please contact us by mail (abbonamenti@hearst.i) or on the phone (+39 041.5099049). Your subscription will be cancelled immediately and you will receive a full refund on any unsent copies.

IF I DECIDE TO CANCEL A SUBSCRIPTION, HOW DO I GET THE REFUND?

You will get your refund by credit transfer after approximately 60 days.

HOW CAN I RENEW MY SUBSCRIPTION?

You can renew your subscription paying by credit card and giving us information about its number, expiration date (mm/yy) and cardholder name by e-mail (abbonamenti@hearst.it) or phone (+39 041.5099049)

CAN I GIVE A SUBSCRIPTION AS A GIFT?

Sure! Magazine subscriptions are a very original gift: there is the right one for everyone, and the person who will receive it will think of you the whole year through. By choosing the prestigious magazines of the HEARST group, you may satisfy every kind of interest: fashion, beauty, current events, interior decoration, hobbies, motoring, design... and you can be sure that yours will be an exclusive, fascinating and exciting present, even a very convenient one!


Moreover, as soon as you will confirm your order, we will send a birthday e-card to the recipient to inform him or her of your gift.


Don't wait any longer. Surprise people you love with a very special gift!

WHAT SHALL I DO TO GIVE A SUBSCRIPTION AS A GIFT?

In the purchase section we ask you to specify whether the subscriptions you want to buy are for you or if they are a gift. By choosing a subscription for you, you state that you are taking out the subscription for yourself and want to receive the issues at your address. If you choose the option "It is a gift" you will state that you pay for the subscription, but you wish that the issues are sent to someone else.


In this case, immediately after you have placed your order, the recipient will receive a message by mail that will inform him or her of your gift.

IF I AM LIVING IN ITALY OR I WANT TO GIVE A SUBSCRIPTION AS A GIFT TO SOMEONE WHO LIVES IN ITALY, WHAT SHALL I DO?

Please, visit our website www.abbonationline.it where you will be able to take out a subscription for Italy.